The Boy's Store Reviews

The Boy's Store has an overall rating of 2.4 based on 28 reviews. Customer feedback on The Boy's Store is mixed.

2.4/5.0

28 reviews

5 Stars

1

4 Stars

5

3 Stars

8

2 Stars

4

1 Star

10

All The Boy's Store Reviews (28)
JosephHernandez
May 23, 2026
"I tried to place my order..."
I tried to place my order, but the checkout kept messing up and wouldn’t take my payment. It turned a simple purchase into an unnecessary headache
hello_rebecca211
May 08, 2026
"The website was just frustrating"
I tried using the site, but it was annoying. The pages were loading really slow, the filters didn’t make much sense, and then checkout kept glitching on me. I kept trying for a bit, but after a while I just gave up...
Wilfred.hudson
May 02, 2026
"Customer service was a bit slow"
I ordered from theboysstore.com and ended up having to reach out to support about my order. They did get back to me but it took longer than I thought it would and I had to send a follow up first. Once they finally replied they were nice enough and got everything sorted. It wasn’t a terrible experience just not the fastest customer service
hello_john976
May 02, 2026
"At first the prices seemed reasonable, which is..."
At first the prices seemed reasonable, which is probably what pulled me in, but after getting the item, it didn’t feel worth the money. The quality was average, and I kind of got the feeling they make it look like a better deal than it really is. I expected more for the price. I wouldn’t buy from them again since there are definitely better-value options out there.
hello_richard434
May 01, 2026
"I liked that they had more than..."
I liked that they had more than just the usual basic stuff you see everywhere. I ended up finding a couple shirts and pants my son actually wanted to wear, which is not always easy. The sizing took me a little while to figure out, especially with that one, but overall I was happy with what they had.
John_seit01
April 18, 2026
"Color was WAY off from the photos"
I ordered a shirt that looked like a really bright blue on the site, but when it showed up it was basically this dull grey-ish color. like, Not even close to the pictures. I thought about returning it, but the whole process just seemed like more hassle than it was worth. Disappointed tbh, especially with how different the color looked online.
francis_Taylor73
April 12, 2026
"Return process could be more fair to customers"
Ordering was totally fine, but trying to make a return was more frustrating than it should’ve been. I had to dig around to figure out what the next step was, and the instructions weren’t as clear as they could be. It just feels like if a company makes buying easy, they should make returns straightforward too. It wasn’t a terrible experience, but it definitely took more time and effort than I expected.
renee-Dodson
March 28, 2026
"Still dealing with the same issue"
I reached out to support hoping they’d get this sorted, but the problem still isn’t fixed. Compared to other companies I’ve dealt with, this felt disappointing because I expected at least a clear solution or follow-up. Unfortunately, I’m still stuck with the same issue
FUNK
March 27, 2026
"Nice at first, but they wear out fast"
I ordered a few shirts and joggers from theboysstore.com, they looked really nice when they arrived. The fit was good on my son too, so at first I felt happy with the order.
After a couple washes though, one of the shirts started to fade and the joggers ended up with a small hole near the knee. You probably won’t be too upset for the price, but I did expect them to hold up a little better. They’re okay for everyday wear, just not something I’d count on lasting a long time.
Samantha-kegley
March 19, 2026
"Product info was accurate"
I ordered a couple of boys shirts and some shorts from theboysstore.com, and the product info was spot on. The colors looked like what was shown, and the fabric details were actually helpful, not just random filler.
The sizing was mostly right too, tho one of the shirts ran just a tiny bit smaller than I thought it would. Not a huge deal or anything, my son still wears it and seems fine with it.

I’d give it 4 stars because the descriptions made it easy to pick stuff without guessing too much. Just wish a few items had more fit notes, like if something runs small or has a slimmer cut
david2004
March 06, 2026
"Got exactly what I ordered"
I’m giving 4 stars because my order from theboysstore.com was correct and everything showed up in the sizes I picked. With kids clothes I’m always half expecting something to be missing or swapped, but it was all there and packed fine. Shipping took a bit longer than I thought it would, but otherwise no complaints. I’d order again.
OLIVER
February 26, 2026
"Exchange took a little longer than expected..."
I was able to get my exchange taken care of, but it did take a bit longer than I thought it would. Not a huge deal, just something I noticed...
Robert-nance
February 24, 2026
"Just okay quality"
I ordered a few shirts for my boys. They look cute enough, but the fabric is definitely thinner than I thought it would be. After one wash, one of the sleeves got a little twisted too. Not awful. Just kind of average for the price.
Florence_vogler82
February 17, 2026
"Solid packaging, nothing to complain about"
I ordered a few things from theboysstore.com the packaging was good. The box showed up in decent shape and nothing inside was damaged, which is really what I care about most—well, that and not having to deal with returns.
It wasn’t anything fancy, just regular packing with enough protection to do the job. One corner of the box was a little pushed in, but the items were totally fine. There was maybe a bit too much extra paper, like I get why they used it but still, overall I was happy with it
hello_ida623
February 12, 2026
"Checkout used to be smoother"
I feel like paying here used to be easier. I wanted to use PayPal, but the only option that actually worked for me was a card. Not the end of the world, but it made checkout more annoying than it needed to be.
alfred_Thomas99
February 07, 2026
"Refund took a bit longer than expected"
I did get my refund in the end, it just took a little longer than I thought it would. Not a huge deal, and I get that these things can take some time, but it would’ve been nice if it had moved a bit faster.
hello_rita603
January 28, 2026
"The site was fine overall, but the prices..."
The site was fine overall, but the prices didn’t really wow me. Some things seemed fair, but others I’ve definitely seen cheaper somewhere else. I mean, who doesn’t compare prices before buying these days? I’d probably check back again if they had a good sale, because why not?
Michael-evans
January 13, 2026
"Shipping was faster than expected"
I was kind of in a rush and didn’t expect it to show up so quickly, but my order arrived fast. Everything was fine and I didn’t have any issues
BYRD
January 11, 2026
"When I opened it, the first thing..."
When I opened it, the first thing I noticed was that it didn’t really match the pictures from the listing. I expected it to look the way it was shown, but in person it seemed different, so it was disappointing
thomas1973
January 09, 2026
"Fabric is rough"
The shirt looked fine when it arrived but the fabric feels really scratchy and just not comfortable, my kid wore it for one day and then didn’t want to put it on again because it bothered them too much.

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